Held in Moss, Norway, the conference brought together more than 60 leaders and case managers working in Norway, Romania and Slovakia and highlighted best practices in part specific to immigrant populations.
The Central Territory team presented workshops on the use of the Herth Hope Index, hope enhancement strategies, motivational interviewing, strengths-based case management, measuring outcomes, the importance of pastoral care and how to leverage
opportunities to engage families in corps’ programs.
Presenters from Norway discussed their vocational services and other aspects of their POH implementation unique to Norway. Additionally, there were small group discussions between the Central Territory team and representatives from Romania and Slovakia on strategies for implementation of POH given the challenges of working with certain indigenous minority populations in those two countries.
As part of the activities for the week, the Central team also met with Norwegian territorial leaders to give an overview of the POH approach and offer keys to successful implementation. The presenters noted the common rationale for The Salvation Army’s utilization of the approach (breaking cycles of poverty) along with the identification of differences in how the respective governments support social service programs in the U.S. and Norway.
Comments from conference attendees indicated they endorsed the efficacy of strength-based case management approach, and they voiced a commitment to further develop strategies to expand implementation within their countries. Also encouraging, was an announcement during the conference of a $400,000 award by a private foundation to pay for additional dedicated POH case managers in Norway.